Support and Maintenance

When something goes wrong, we know you need a support partner that is fast, effective and reliable. Innovent has the technical know-how and problem-solving expertise you need, whether you need help with troubleshooting, user training, or external support such as remote backup.

We want you to get the most out of your software and the services we provide, and are pleased to offer proactive advice and support as well as being responsive to your needs and feedback.

 

Our Support and Maintenance Services include:

  • Telephone and email help desk
  • Disaster recovery
  • Application monitoring and optimisation
  • Installation and upgrades
  • Infrastructure migration
  • Annual technology review